Learn How to Fix Mac Outlook Error Code 19723?

Sarabjeet Kaur | Email Conversion email migration How to's mac os Outlook Software Technology Windows | 4 minutes read | Last updated on February 9th, 2023,

Mac Outlook is a famous desktop email client for Mac users. Although it works well as a client-server application, the relevant mail client has some well-known problems when used in server environments. The majority of Mac users claim that Outlook for Mac’s error messages is annoying. The utilities in the app, the settings, and the network helps identify the error’s root cause. If Outlook for Mac is not in sync with the server, error messages are displayed to the user. These problems can be manually corrected by following a few basic instructions, but we have a better solution for you, which is explained in more detail in the following section of this blog post.

Mac Outlook is one of the most commonly utilized desktop email applications built specifically for Apple’s Mac OS by Microsoft. It works well as a client-server application with several of the most recent editions of Exchange Server, including 2010, 2013, 2016, and 2019.

But there have been numerous well-known problems with using Outlook with server environments, regardless of whether it’s Microsoft Outlook for Mac or Windows.

Wherever the client-server app is installed, you are unable to send or receive emails, which forces you to stop all scheduled activities and messes up the business flow. One such problem is “could not synchronize record Outlook 2011 Mac”.

I will explain the 19723 error for Outlook for Mac in this post, along with its causes and a step-by-step procedure to solve it.

Error 19723 in Mac Outlook: What Is It?

When a user converts an email from another Exchange Server or mail client to Mac Outlook 2011 or 2016, if the converted email contains any calendar invitations, the error will appear. This error causes the current program window to fail by displaying the Outlook message 19723 “Could not synchronize record.”

But the solution to this problem is as straightforward as ABC. In order to remove the calendar invitation attachments, you must find the migrated emails that contain them. Make sure you remove these attachments from the Deleted Items folder as well, as doing otherwise could result in an error.

Error Code 19723: What Causes It?

When the Exchange server syncs data with a MacOS-based client, the Move-Item action in the Microsoft Exchange Web service provides an invalid ChangeKey attribute for the moved item that causes Outlook error message 19723. Furthermore, a number of other Microsoft products have these problems, which Microsoft itself has acknowledged.

• Before displaying the “Could not synchronize record” error, your software window crashes.
• If the same program repeatedly crashes your computer after displaying the “Could not synchronize record” error.
• Your windows operate slowly and clumsily.
• Your windows can become temporarily frozen.

You will experience the “Could not synchronize record” error as well as other severe problems if your operating system is damaged. Your email client will stop or crash if there are too many programs running in the background.

In-Depth Instructions on How to Fix Mac Outlook Error Code 19723 and 19888

#1- Navigate to Lauchpad

9 icons in a box represent Launchpad. The Mac app drawer is represented by this. You may access the apps, including Outlook, by clicking on it.

#2- Press on Outlook

All other Microsoft programs should be located with Outlook. You will need to re-download the application if it isn’t there, or you can check the application folder to see if Outlook was actually downloaded.

#3– Hit on the Tools

#4– Next, select “Accounts”

#5– After that, press “Advanced”

#6– Choose “Sync Services” under “Other“

Here are all of your sync preferences.

#7– After unchecking all the Boxes, shut down Outlook

This stops buffering by keeping the IMAP sync inactive for a predetermined period of time. Once Outlook has resumed, you can go back to the sync site and start the sync process again. Using the techniques listed above, you can solve this issue without changing the Exchange database rules, which you should try to avoid doing as much as possible. However, if your problem continues, you might only have one more choice, which is to:

Update Outlook for Mac Now

You may be using an old edition of Outlook if you receive the error message “Could not synchronize record” in Outlook. This would make it incompatible with other services, which would result in an error. Therefore, adhere to the following steps to update Outlook for Mac:

• First, launch Outlook for Mac and select the settings tab.
• Check to see whether a new update is available.
• If so, just download and install the most recent update.
• Your issue will be resolved if you restart Outlook right away.

By using the preceding instruction, you should be able to fix any problems you are having with Outlook for Mac. However, if you frequently experience issues with Outlook for Mac, you might think about permanently switching to a Windows PC.

Concluding Words

I’ve provided some direct solutions to help you tackle this problem in this article. If this problem persists, you can always switch to Outlook for Windows. Use the OLM File Converter to import your Outlook for Mac data (.olm) to Outlook for Windows. You can use this tool to preserve crucial emails, contacts, calendar entries, etc. into a portable/backup PST file in one of the safest and simplest ways possible.