How to Fix Microsoft Outlook Error 0xc0000005 – Causes and Solution

Ritu Roy | File Repair fix How to's Outlook Software Technology | 5 minutes read | Modified on: 26-04-2023
how to fix error 0xc0000005 in microsoft outlook

Summary: The stop code 0xc0000005 has recently been annoying a lot of Windows users. The error can occur suddenly and result in a number of problems, including system slowdowns and application crashes. But don’t worry! Get the most effective solutions of how to fix Microsoft Outlook error 0xc0000005. Moreover, have powerful data recovery software on hand for a speedy recovery of data.

Microsoft has blocked yet another software update and this one seems to have crippled Outlook with a 0xc0000005 problem. Outlook issue 0xc0000005, commonly known as the Access Violence problem, has reportedly been seen while logging into your Outlook. Usually, Microsoft Outlook for Windows crashes immediately with an error code 0xc0000005 when a user tries to launch it.

The “Outlook Crash Exception Code: 0xc0000005″ Defined”

The users identified an event ID 1000 in their event viewer when they looked through their application event logs. The OUTLOOK.EXE application has crashed with exception code 0xc0000005, according to this error log, which denotes that a particular application has been harmed or corrupted as a result of these unidentified events.

When Outlook 2016 quickly crashes with the exception code error 0xc0000005, take a look at the following message in Event Viewer:

Event ID 1000 in Outlook 2016 with error code 0xc0000005.

Outlook Error 0xc0000005: Possible Causes

Outlook used in combination with various Exchange Server versions makes use of the offline mailbox to handle data. A global address list, or GAL, in an Exchange Server mailbox is comparable to an OAB. Outlook has access to GAL, which holds user data such as name, email address, and so on. However, many customers now see various error code warnings as a result of the most recent Outlook update.

The error message is “Exception code: 0xc0000005, Fault offset: 0x000474b2, Faulting process id: 0x4cf0”.

The combination on the blue screen reads “Stop 0x0000008E (0xC0000005…)”.

The application failed to initialise correctly (0xC0000005). To close the application, click OK.

Microsoft recently acknowledged that Microsoft Outlook is useless. The Microsoft team stated, “We’re looking into whether a recently released update could be the cause of this issue. Users can use their mobile clients or the web version of Outlook as a workaround. Additional information is available in the admin centre under EX218604 and OL218603.

So, what are the common causes of this error code?

  • Damaged DLL files.
  • Low space and defective RAM.
  • Unreliable security update.
  • Software and Hardware Registry Problem.
  • Ineffective profile configuration settings.

How to Manually Resolve & Fix Error 0xC0000005 in Microsoft Outlook

The Outlook Exception Code: 0xc0000005 error is usually caused by a corrupted or damaged Outlook data file, or a conflict with an add-in or antivirus software. Here are some steps to manually troubleshoot and fix the issue:

  1. Disable Add-ins: Open Outlook in safe mode by holding down the Ctrl key and clicking on the Outlook icon. This will disable all add-ins. If the error is resolved in safe mode, it is likely caused by a faulty add-in. Go to File > Options > Add-ins, and disable each add-in one by one until the error is resolved.
  2. Repair Outlook data file: Use the built-in Inbox Repair Tool (Scanpst.exe) to repair the Outlook data file. Close Outlook, navigate to the Scanpst.exe file on your computer (usually located in C:\Program Files\Microsoft Office\OfficeXX), and run the tool. Select the Outlook data file to be repaired, and click on the “Start” button. Once the repair work is finished, restart Outlook.
  3. Disable antivirus software: Temporarily disable your antivirus software and check if the error is resolved. If it is, add Outlook as an exception in your antivirus software settings.
  4. Create a new Outlook profile: If the issue persists, create a new Outlook profile. Go to Control Panel > Mail > Show Profiles, and click on “Add” to create a new profile. Follow the prompts to set up your email account, and then set the new profile as the default.
  5. Reinstall Outlook: If none of the above steps work, try reinstalling Outlook. Uninstall the program from your computer, and then download and install the latest version from the Microsoft website.

If the error still occurs, you might need to contact Microsoft support again.

Also, Read

Outlook Error 0x800ccc0f – Fixed

How to Fix the Exception Error Code 0xc0000005 in Microsoft Outlook 2019, 2016, 2013, and 2010?

When you launch Microsoft Outlook, it crashes with error code 0xC0000005, as mentioned in the section above. The Microsoft team is looking into the issue, but it can take longer than the subsequent update to fix it.

Data loss could occur if the necessary commands are not used to resolve the Exception code issue 0xc0000005. Therefore, in order to save the data in your Outlook mailbox, including emails, contacts, calendars, tasks, notes, journals, attachments, events, appointments, and to-do lists. The top two ways to avoid data loss have been mentioned.

Backup of Outlook data File OST: Everyone should have a backup of their data. If you have an IMAP account, you can use the OST to PST Converter program to convert your OST data to PST file format.

You can use this program to help you securely save your Outlook data on your computer for future use. It will convert all of the data into an Outlook file format that may be accessed separately.

If your PST files have already become corrupted due to the Outlook error code c0xc00000050, you should repair them. The Outlook Converter Tool must then be used in that situation.

With no data loss, this utility can effortlessly restore damaged files. The tool can also restore irreversibly lost or deleted data.

The Concluding Words

The “Outlook is crashing with exception code 0xc0000005” bug has recently been affecting Outlook users, according to the Official Microsoft. They also recommend in their tweet that consumers use the web and mobile clients as a workaround.

As a result, we have included several manual techniques in this post that may help you in avoiding the Outlook crash exception code: 0x0xc0000005.

However, if your Outlook failed and you lost your data, you can quickly restore your data by using the above-mentioned automated technique.