Microsoft Outlook 365 Stuck on Processing or Loading Profile – What Cause It & How to Fix It
Introduction: If Microsoft Outlook 365 is stuck on the “Processing” screen, you might not be able to view your emails or other files. Explore the fundamental causes of this problem and learn solutions in this article. Additionally, learn about OST to PST Converter software, which may be useful if OST files end up orphaned or inaccessible.
One of the most widely used cloud-based messaging platforms that is almost ideal for managing emails is Office 365 or Microsoft 365 (Outlook 365). However, Microsoft 365 and Outlook 365 subscribers occasionally have issues. Outlook 365 being stuck on the “Processing” screen is a regular issue.
Microsoft Outlook is a widely used email client that offers a range of features to manage emails, calendars, tasks, and more. But, like any application, it’s not safe to random glitches. One of the frustrating issues users might encounter is when Outlook gets stuck on the “Processing” screen. This can be disruptive to your workflow, but fear not – this article provides a comprehensive guide on how to troubleshoot and fix this problem.
Why is Outlook 365 Stuck on Processing Issues? – Know Reasons
There can be several causes why Microsoft Outlook might get stuck on the “Processing” screen. Let us explore some of the common underlying causes for this issue:
If Outlook is attempting to download or process a large email or attachment, it may freeze in the middle of the operation. The application may experience stress as a result and become unresponsive.
Our Outlook profile involves settings, email accounts, and other setup data. Outlook may have problems starting up and become stuck in the “Processing” loop if this profile becomes corrupted because of bugs or incompatibilities in the software.
Emails with large attachments can take time to download and process. If you have a large email with attachments in your inbox, Outlook might appear stuck as it struggles to handle the processing load.
Using an outdated version of Microsoft Office or Outlook can lead to compatibility issues and unexpected behavior. Regular updates are released to fix bugs, improve performance, and enhance security.
Slow or unstable internet connections can cause Outlook to hang on the “Processing” screen, especially if the application is trying to sync with your email server or download attachments.
Read Article –
Methods to Fix Microsoft Outlook 365 Stuck on Loading Profile Issue
To troubleshoot and solve the Outlook 365 stopped on processing or not responding issue, use the remedies and workarounds mentioned below:
#1. Check Your Internet Connection
Checking your internet connection is the first step in addressing the Outlook 365 stuck-on processing issue. An unreliable internet connection can make it difficult for Outlook to communicate with the server and sync properly, leaving Outlook 365 stranded on the “processing” screen. What you can do is:
- Check your system’s internet connection stability by launching any webpage in your web browser.
- Connect to a different network or attempt a router restart.
- Verify that your Ethernet wire is plugged in firmly.
#2. Restart the Operating System
Try restarting your computer if the internet is operational but Outlook 365 is still stuck in the processing stage. This could resolve brief minor software issues that may be impeding Outlook 365’s syncing and resulting in the processing issue. Continue to the following step if the problem doesn’t go away.
#3. Turn Off Add-ins
Sometimes, third-party add-ins that are incompatible or flawed can interfere with Outlook and cause it to freeze on the processing screen. The problem can be fixed by locating and removing the problematic add-ins. The following are the steps:
- Open Outlook and select File > Options > Add-ins
- Uncheck all of the mentioned add-ins by clicking on the Go button at the bottom.
- To save the changes, click “OK“.
- Check to see whether Outlook starts and does not get stuck in processing by restarting it normally.
If the problem is fixed, enable each add-in individually to find the offending one, then uninstall it to remedy the problem for good.
#4. Check for Updates
Outdated software may cause compatibility problems that keep Outlook from processing correctly. Update Outlook to the most recent version if you want to. The following are the steps:
- Click on File > Office Account in Outlook while it is running in Safe Mode.
- After selecting the Update Options button, click Update Now.
Outlook will hunt for newer versions. It will eventually show the update installation prompt. Install any available updates by continuing to follow the directions displayed on the screen.
- Restart Outlook after the update.
#5. Repair Office Installation
If there is a problem with your Outlook 365 or MS Office installation, the problem can also occur. Try fixing the MS Office installation by performing the following procedures to fix this:
- Open the Control Panel on your computer.
- Then go to “Program and Features” (or “Add or Remove Programs” on older systems).
- Under the Installed Programs section, find Microsoft Office.
- Right-click on it and choose “Change” or “Repair.”
- Follow the on-screen steps to finish the repair process.
#6. Make a New Profile
Corrupted profiles can lead to various issues in Outlook, including the “Processing” problem. To create a new profile:
- Open the Control Panel and search for “Mail” or “Mail (Microsoft Outlook).”
- Click on “Show Profiles.”
- Click “Add” to create a new profile, and then follow the prompts to set it up.
- Choose the option to always prompt for a profile to be used.
Important Note:
A new OST file is created whenever you create a new profile or whenever you delete an OST file. You can discover some missing emails or mail folders in Outlook after creating a new profile or OST file as a result of sync problems. In these situations, you should convert your faulty or inconsistent backup OST file to a PST file and extract all of the mail items using a CubexSoft OST Converter application.
After that, you can import this PST file into your new profile or an OST file to recover any missing mail items and folders. Additionally, you can use the software to export big, huge, orphaned, inaccessible OST files straight to an Office 365 or live Exchange Server mailbox.
The Concluding Words!
Having Outlook stuck on “Processing” can be a frustrating experience, but with the troubleshooting steps outlined in this guide, you have a range of options to get your email client back on track. Start with the simpler solutions and gradually move on to more involved steps if the problem persists. Remember to back up your data before attempting any major fixes to ensure you don’t lose any important information.
