How to Fix Outlook Error “Connect to the Server to View Them”? – Error Fixed

Ritu Roy | fix How to's Outlook Software Technology | 4 minutes read | Modified on: 26-09-2024
Outlook error Connect to the Server to View Them

Summary: Microsoft Outlook is a famous and most used email client with many advanced features for effective calendar, contact, and email management. Like any software, though, it occasionally experiences Outlook file issues that prevent the program from operating as intended. The Outlook error “Connect to the Server to View Them” is one example of this type of error that keeps users from viewing their emails. In this article, we will explain and mention some workable methods for this Outlook error and also how to get your Outlook emails back.  

Why Outlook “Connect to the Server to View Them” Error Arise?

There are numerous reasons for the Outlook error “Connect to the Server to View Them.” These are a few common causes:

  • Microsoft Outlook may fail to connect to the email server and show the error message if your internet setting is irregular or faulty.
  • With Outlook’s offline mode, you can able to access your emails without any internet connection. If this mode is accidentally activated, MS Outlook will not try to start a connection with the server and an error message will appear.
  • Microsoft Outlook’s ability to connect to the server may be delayed by outdated or incorrectly configured email account settings.
  • Sometimes, Outlook’s access to the email server is blocked by a firewall or antivirus software on your computer, which results in an error message.
  • Outlook uses data files, such as PST or OST files, to hold contacts, emails, and other mailbox contents. This Outlook data file may be corrupted or corrupt, which would prevent Outlook from connecting to the server and cause the error to appear.
  • Problems with the network or server infrastructure may also result in an error message.
  • Outlook may meet an issue if its proxy settings are set inaccurately, preventing it from connecting to the email server when you use one to access the internet.

It’s important to keep in mind that every case has different and unique reasons for the inaccuracy. Implementing a workable solution to fix the error and get back access to your emails might be helped by resolving and determining the root cause.

How to Resolve the “Connect to the Server to View Them” Error?

Numerous error messages in Microsoft Outlook might occur for different reasons. If you are aware of the specific reasons, you can address them by using some of the additional methods mentioned below:

Check/Verify your Internet Connection:

Check your Internet connection first, then move on to more advanced troubleshooting techniques. Make sure your internet connection is strong and working. To rule out any transient connection problems that might be the source of the error, disconnect and reconnect to your network.

Restart Outlook:

Sometimes, a simple restart will resolve the problem. Shut down Outlook entirely and reopen it. This can resolve any small bugs or short-term issues that might have led to the error notice displaying.

Turn Off the Offline Mode:

If you don’t have an internet connection, you can still work with your emails in Outlook’s offline mode. But if you unintentionally activate this mode, it may stop you from connecting to the server and show the “Connect to the Server to View Them” error.

  1. Open the Outlook program and go to the “Send/Receive” tab to disable the offline mode.
  2. Navigate to the “Preferences” group and look for the “Work Offline” button.
  3. Verify that the button that indicates you are in online mode is not highlighted.
  4. To disable the offline mode, click on it if it is highlighted. To make things easier, you can also try removing Microsoft Exchange from Outlook.

Check the Settings for your Email Account:

The “Connect to the Server to View Them” problem may also be caused by incorrect or out-of-date email account settings. Check to make sure the settings on your email account are correct and current. To carry out this:

  1. Open and Run Microsoft Outlook and choose the “File” tab.
  2. Pick “Account Settings” from the drop-down box after selecting “Account Settings.”
  3. Check the account settings under the “Email” tab for any inconsistencies or out-of-date data.
  4. Save the settings after making any necessary adjustments.

Turn off your firewall and antivirus software for a while:

These devices can occasionally cause problems while Outlook is trying to connect to the server. Turn off your firewall and antivirus program for the time being, then see whether the problem still occurs. If the error disappears, you might need to change your security configuration or add Outlook to your trusted apps list.

Get in touch with IT support or your email provider:

If none of the above-listed solutions resolve the error, it can be related to your email provider or network configuration. For more help in such situations, get in touch with the IT department of your company or the support staff of your email provider. They can offer you specific settings to fix the fault or walk you through more complex troubleshooting procedures.

Important Note:

To overcome any issue in MS Outlook, CubexSoft Tools offers an advanced and all-in-one Tool i.e. CubexSoft PST Converter for Mac & Windows. This software allows you to mass export Outlook emails to multiple different file formats such as PDF, MBOX, EML, MSG, DOC, PNG, TIFF, GIF, OLM, Zimbra, Thunderbird, Yahoo Mail, Office 365, and many more. It offers various advanced features for users to easily export Outlook data files without Outlook. This software was workable on both macOS and Windows OS including Windows 11. You can also download and try the free demo version of the program and convert the first 25 items without any cost.

The Concluding Lines!

In this blog post, we have explained all the possible ways to resolve the Outlook “Connect to the Server to View Them” issue. It can be annoying, but you can figure out how to resolve it by following the above-mentioned methods. Keep in mind before exploring another solution, initiate with the most straightforward solutions, such as setting up Outlook and verifying your internet connection.