How to Resolve “Sorry, the File .msg Couldn’t Be Opened” Issue?

Admin | fix How to's Outlook Software Technology Windows | 4 minutes read | Modified on: 18-09-2024

Introduction

Do you often face the error like “Sorry, the file .msg couldn’t be opened”? This may due to no subscription of Microsoft Office 365. This error may trouble users to access the MSG data. However, here I am going to explain how to fix it with ease. Firstly let’s understand the core reasons behind this kind of error.

Users Queries

Hello, I am Luciano, nowadays my attempts to open MSG files fails . Whenever I try to open my MSG format file it shows an error “sorry, the file (name of the file.msg) couldn’t be opened, this file type requires MS 365 subscription. Get Microsoft 365. What can i do for this? how can I resolve such error, please guide, thanks in advance.

Why Can’t I Open MSG Files?

To fix error like “sorry, the file couldn’t be opened “  there is a requirement of MS 365 subscription. As, there are some files restricted to Microsoft 365 users only, so your attempt of opening them might fail if you do  not have subscription. Microsoft 365 package includes multiple office programs like Word, Excel, PowerPoint, etc. And subscription of MS 365 gives some additional facilities and features. Now let’s discuss causes of MSG file could not be opened, this file type requires a Microsoft subscription to open.

  • There can be a compatibility issue, as “Outlook New” will not support format of MSG without the subscription of Microsoft 365.
  • MSG is associated with precise Outlook version. And by default, MSG is open with “Outlook New” which needs subscription from Microsoft 365.

Let’s Fix the Issue “Sorry, the file .msg couldn’t be Opened”

Follow the below mentioned steps in order to resolve your query:

  • Go to the location of your MSG file in your system.
  • Then press right click on .msg file.
  • Now from “Open with” option choose “Outlook” program not “Outlook New”.
  • Press on “Ok”, that is how you can open your MSG files without any error.

By applying all these working steps it is possible to open MSG files. The one thing is to keep  in mind is users have to go with Outlook option instead of New Outlook. Now let’s move further to the next section where will discuss on the direct method to open MSG files without facing the error of MSG files could not be opened.

Advanced and Quick Technique to Resolve Sorry the MSG File Couldn’t be Opened

CubexSoft MSG Viewer Software can help you if you are encountering the same error “sorry .msg file couldn’t be opened” again and again. As we know, this format required Microsoft 365 subscription in order to open error. With the help of this suggested tool, you can access all your MSG files with all its content without the requirement of any email client. It is an easy method to view, access MSG files so easily without any need of technical knowledge. MSG File Viewer App is a feasible method to read, access, open MSG files. This will enable to view MSG with all the exact detailing like attachments and other components. Users may view multiple MSG files without any restriction, as there are options to upload multiple files and folder. And it possible to choose files as per preferences.

The utility is a direct solution to open MSG files without Outlook email client. Users can view all the information of MSG easily in depth. It supports all Windows Operating Systems editions. Moreover, it is workable for all Outlook versions such as Outlook 2021, 2019, 2010, 2003, etc. And, no restrictions on the size of MSG file to view using this app. Also, it is also permissible to view unlimited .msg files with the help of this application. Check this below link to attain the complete clarity regarding this method, users may try it for free with the first 25 files.

Frequently Asked Questions

What are the steps to open .msg file without facing error and no subscription from Microsoft 365?

Answer: Simply go the path of your MSG file then right click on it, which will show open with option, now you have to select the option of “Outlook” then click on the open tab.  Or you can simply use the above mentioned software to view, access your MSG files.

Why can’t i open MSG files?

Answer: One of the reasons behind MSG couldn’t opened might be choosing the “Outlook New” option rather Outlook.

Why does this error (Sorry, the file .msg couldn’t be opened) occur?

Answer: This kind of error occurs when users are trying to open MSG files without getting Microsoft 365 subscription.

Read more:

How Can I Open MSG Files on Mac Mail

Migrate MSG to Outlook.com

Wrap Up

It is required to take Microsoft 365 subscription to fix error like “sorry file .msg couldn’t be opened. And you can also follow the above mentioned guidelines to open MSG files in Outlook. And, if you are still struggling with this king of error, you can opt for the suggested application, which can open MSG without Outlook. This tool is practical for tackling this error, as there are many positive have been shared by the users of this app. I believe the above provided information will be helpful for you in order to resolve such kind of an error.